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Master Enterprise Service Management with Don and Reid

October 1, 2024

Don West & Reid Bourgeois, Solutions Architects

Don West, Solution Architect

Don is an experienced solutions leader, agility advocate and process improvement specialist with a passion for promoting innovation and building effective teams.
Reid Bourgeois, Solution Architect

Reid is an Atlassian certified Solutions Architect specializing in Jira Service Management and data analytics, with expertise in enterprise-level solution architecture, administration, and data migrations.

Take a look at some of Don and Reid's favorite resources on Enterprise Service Management, including webinars, whitepapers, and articles.

Our team of seasoned experts can help you level up your service management strategy by implementing strategic asset management, service desks, a customized knowledge base, and more. Reach out to learn more about how we can help you deliver value to your customers.

articles

The Power of Data Management with Revyz for JSM

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articles

IT Asset Management: Beyond the Laptops and Hardware

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Discover the power of a service management platform both your teams and your customers love.

Start Here:

articles

Your Questions Answered: How to Love Your Service ...

webinars

Build a Service Management Platform Everyone Loves

See how Atlassian's Jira Service Management stacks up against the competition:

Whether you're looking to deploy JSM as a standalone solution or in combination with other offerings, see how Atlassian's flagship tool compares to other industry offerings: