As organizations face AI integration and evolving consumer demands, it’s clear that in order to succeed, leaders need to connect their technical teams to measurable strategic goals 2025. In our most popular resources this year, we noticed some pivotal trends that are sure to impact the future of work in the new year. Recurring themes like building strong cloud environments, investing in enterprise-wide data visibility, and integrating service management systems across the organization tell us that businesses were laser-focused on efficiency and data this year.
We made a list (and checked it twice!) of our top ten most loved resources of 2024. From webinars to articles, and ebooks to whitepapers, these resources shine brighter than Clark Griswold’s 25,000 imported Italian twinkle lights.
Our gift to you is a one-stop-shop of our best resources of 2024. Whether you are looking to improve your data visibility, illuminate the cost of hidden work, or consolidate redundancy after inorganic growth, we've got the resources you need to start the new year with the best foot forward.
Improving Data to Make Better Decisions
- Insight - The Cost of Operating in the Dark | Unlock the power of enterprise visibility to drive innovation and boost ROI. This guide dives into how to connect teams' work to organizational strategy and avoid the hidden costs of operating without visibility.
- Whitepaper - The Connected Enterprise: Close the Gap Between Business Strategy & Execution | The majority of organizations struggle with connecting strategy to work execution, which prevents them from achieving true enterprise agility. This whitepaper highlights the challenges businesses face with carrying out their strategic visions, and how joining people, processes, and technology together is key to a thriving enterprise.
- Ebook - Build a Resilient Enterprise | Data is often siloed across legacy systems and newer apps that are added to digital ecosystems over time, preventing organizations from understanding customers’ ever-evolving needs. This ebook covers why Enterprise Service Management is critical for navigating disruption and offers solutions for overcoming your top business transformation challenges.
- Webinar - Hidden Work: The Silent Budget Killer | Illuminating invisible work is critical to truly experiencing the benefits of data-driven decision-making. In this webinar with Tempo Software, we take our Visibility Into the Cost of Work story a step further and highlight how our Naughty List Dashboard helps executives illuminate what is missing from typical reports, including the non-value-added work teams are managing and projects that lack connection to overall strategy.
Thriving in the Atlassian Cloud
- Article - How to Fix a Cloud Migration Gone Wrong | Unfortunately, in their rush to move to the cloud, businesses overlook important details and make misguided decisions that leave them dealing with a big, expensive mess. In this article, we explore the most common mistakes that organizations make when moving to Atlassian Cloud and share tips on what to do when things don’t go as planned.
- Article - A Guide to Atlassian’s Shared Responsibility Model in the Cloud | If your organization operates in Atlassian Cloud, you need to understand that Atlassian follows a shared responsibility model. This article highlights the importance of knowing the tasks and roles that Atlassian (i.e. your SaaS provider) is responsible for and which ones you handle.
- Article - Affects Version vs. Fix Version in Jira: The Difference | The Affects version and the Fix version are fields that are automatically created in Jira out of the box. They are related to Software Development Life Cycle (SDLC) projects and are the foundation of releases in Jira. This article defines what each field is and how to properly utilize them.
- Article - How to Report in Confluence with the Jira Issues Macro | One of the most powerful integrations in the Atlassian ecosystem is the native link between Jira and Confluence. For users working in both tools, the transition can be seamless if you do it right, but clunky if you don't. This article discusses how the Jira Issues Macro in Confluence helps your team keep track of their work and makes reporting in Confluence easier.
Supporting Teams in Times of Rapid Growth
- Article - 5 Ways to Prepare Your IT Teams for a Post-Merger Integration | Integrating IT operations is a crucial aspect of any merger or acquisition, but there are many challenges with post-merger IT integration. This article highlights why an integrated technology strategy is so much more than just consolidating IT systems.
- Webinar - New Agent Basics in JSM | This jam-packed 30 minute crash course explains the ins and outs of using Jira Service Management (JSM) as a service agent. You’ll be walked through the core features of Jira Service Management, how to triage and address requests, and provide tips to help new service agents get productive FAST. Join our waitlist!
Hot Off The Press!We’d also like to highlight a fresh addition to our resource library — our new Solve a $100M Problem with Visibility ebook! If your supply chain is subject to chargeback deductions, a robust claims management solution is vital to your bottom line. In fact, one client, a Fortune 100 supplier of consumer goods, was impacted by $100M in chargeback deductions in a single year. Learn how Praecipio used Jira Service Management to create supply chain visibility for this client and enabled them to validate lost claims. |
It’s no surprise to see topics like Enterprise Visibility and IT Service Management show up as the hard-hitters on our list this year. According to this BlackLine Survey, nearly 40% of CFOs do not completely trust their organization’s financial data. In a time when stakeholders need answers quickly, having access to reliable, up to date data is crucial and manual work leaves businesses susceptible to wasted time and inaccurate data. With Praecipio’s executive dashboards, you can command a single-pane-of-glass view across your operations, seeing everything that matters.
With a tailored approach built on topics just like these, we’re ready to help you tackle your biggest challenges and achieve your business goals in 2025. Let’s get the right sh*t done this year.
