Today’s business landscape moves fast, and tools alone don’t cut it. Companies need sharp strategy and a game plan to drive real, lasting growth with platforms like Atlassian. For businesses scaling quickly, adapting to complex processes, or aligning dispersed teams, unlocking Atlassian’s potential means thinking bigger. Here’s how strategic advisory, like our Strategic Solutions Expert (SSE) program, can be a solid, practical move forward.
Setting Up Atlassian for Your Unique Growth Path
Cookie-cutter configurations don’t scale well. With consistent collaboration, Atlassian experts help shape a setup that evolves as your business does. This is where dedicated strategic support comes in - through collaboration with Atlassian experts, businesses can adapt tools to their operational requirements, setting themselves up for sustained success.
Our SSE approach provides an avenue for refining and evolving the use of Atlassian tools over time, based on real-world challenges. It’s not about implementing tech for tech’s sake; it’s about building a strategic foundation that aligns with your business’s growth trajectory.
Key Areas of Strategic Impact on Data Security
Atlassian’s biggest advantages often boil down to three areas: process optimization, infrastructure scaling, and cross-functional collaboration. Here’s how each contributes to a leaner, more resilient enterprise.
1. Process Optimization: Cut the Busywork
Refining processes to be streamlined and efficient enables scalability. For example, automation within Jira can reduce repetitive tasks, freeing up teams to focus on more strategic work. Common areas for process improvement include ticket escalation, task assignments, and stakeholder notifications. Additionally, integrating networking services can enhance process efficiency and security, ensuring seamless operations.
2. Infrastructure Scaling: Scale Without Headache
As teams grow, so do the infrastructure demands on their Atlassian tools. Effective scaling includes configuring systems for predictable performance and reliability to ensure your tech stack remains an asset as your organization evolves. This might involve configuring Jira to support large-scale task management or integrating service desks for multiple departments. Incorporating network security services within the SASE framework ensures reliable and secure infrastructure, enhancing security control and data protection.
3. Cross-Functional Collaboration: Team Up Beyond IT
Expanding the use of Atlassian tools beyond IT can drive better alignment across departments. Enterprise Service Management (ESM) principles, for example, help departments like HR and Facilities streamline service delivery, making it easier for employees to get the support they need while reducing manual work for these teams.
Security & Compliance with Atlassian
Security and compliance aren’t just boxes to check. Atlassian’s built-in defenses (secure access, data encryption, regular audits) are about keeping data safe in a real-world, always-online setting.
Atlassian’s security service edge (SSE) is a cornerstone of its security strategy, offering a suite of features that safeguard cloud-centric environments. This includes secure web gateways (SWG) that filter and monitor web traffic, cloud access security brokers (CASB) that enforce security policies for cloud services, and zero trust network access (ZTNA) that ensures secure access without relying on traditional VPNs. These tools collectively enable secure access to cloud services, detect and mitigate threats, and provide secure connectivity for remote workers. Atlassian adheres to stringent industry standards and regulations, such as GDPR, HIPAA, and SOC 2, ensuring their solutions are compliant and reliable.
By integrating these security services, businesses can trust that their data is protected, and their operations remain secure.
Atlassian Core Capabilities
Atlassian’s core capabilities extend beyond basic functionalities, offering a range of security and compliance features that are essential for modern enterprises.
Secure Access Service Edge (SASE)
Cloud Access Security Broker (CASB)
Zero Trust Network Access (ZTNA)
Secure Web Gateway (SWG)
Network and Security Services
Strategic Guidance in Action
Understanding and leveraging SSE core capabilities is crucial for enhancing the strategic use of Atlassian tools. These four fundamental capabilities are critical for the effectiveness of an SSE solution:
- Automating Jira Workflows: Through targeted automation, teams can enhance productivity by reducing manual task management.
- Implementing ESM Solutions: Extending Jira Service Management beyond IT creates a seamless service experience across departments.
- Enhancing Integration with Bitbucket: Improved visibility and collaboration between Jira and Bitbucket can streamline development processes.
- Custom Reporting: Custom dashboards and reports can give leadership real-time visibility into key metrics, improving data-driven decision-making.
Strategic Advisory vs. Traditional Support
Unlike traditional support, strategic advisory focuses on alignment, scalability, and resilience. It’s less about troubleshooting individual issues and more about helping your teams navigate complex changes. Instead of reacting to issues, strategic advisors help you stay ahead, bringing best practices that drive results.
Common Questions about Strategic Solutions for Atlassian
How do cadence calls with strategic advisors add value?
Regular check-ins help keep the focus on your evolving goals. Instead of a reactive approach, cadence calls allow for proactive adjustments to ensure tools are continuously aligned with business needs.
What types of companies benefit most from a dedicated strategic advisor?
Companies experiencing rapid growth, operating in highly regulated industries, or navigating complex organizational structures often benefit the most. Any organization that relies heavily on Atlassian tools for critical workflows can see value.
How does the SSE program handle security and compliance?
Can this support non-technical teams as well?
By focusing on these strategic aspects, businesses can get beyond the basics and unlock Atlassian’s potential to truly support their enterprise goals. This is about building sustainable frameworks that support growth and resilience in the long run.
Atlassian Implementation Best Practices for Security & Compliance
Strategic implementation of Atlassian’s security tools isn’t optional. Here are some best practices to keep your setup compliant and effective:
- Define Security Requirements: Understand and document your security needs upfront, so your tools and configurations are set for success.
- Choose the Right Solution: Align each Atlassian solution with your specific security and infrastructure goals.
- Implement Secure Access Controls: Multi-factor authentication, role-based access; cover your bases with robust access protocols.
- Monitor and Audit Security: Continuous monitoring, auditing, and policy updates ensure that security is proactive, not reactive.
- Provide Training and Support: Educate teams to understand the importance of security and the role they play.
By focusing on these strategic areas, your Atlassian setup isn’t just another tool. It becomes a reliable, scalable asset that powers real growth.
