Designed to scale with enterprise needs, the Atlassian platform offers flexible licensing models to support all levels of software deployment. Whether you choose Cloud or Data Center, you can freely evaluate the products and purchase them under one common Atlassian Software License Agreement.
Atlassian tools are a major innovation investment for many enterprises. Like any investment, it pays to develop a clear plan and unified strategy for managing licenses, including third-party apps, across the organization.
Creating a strategy isn’t easy. Keeping track of licensing intervals for different software, evaluating business priorities to determine when to upgrade or downgrade user count, and moving from the Atlassian stack offering to individual software licensing all take time and can be complicated, especially in large organizations with multiple teams using different tools and apps.
That’s why experienced leaders choose to outsource license management to Atlassian Solution Partners like Praecipio. We can help you choose the best licensing model to support your organization’s growth plans, unify licensing across teams to minimize costs, manage renewals, and effectively support it all to ensure that you get the most out of your tools and teams.
Below, you’ll learn more about Atlassian licensing models, key considerations for license management, and how Praecipio's Modern Service Management can help organizations like yours stay on top of your licensing strategy.
Basic licensing models for all Atlassian products:
| Pricing | Evaluation | Purchasing and Installation | |
| Cloud Subscriptions |
Monthly or Annual Subscription Freely switch between subscription plans Monthly plans are billable per active users. Deactivate inactive users to avoid unnecessary costs. (Annual plans billed by user tier) Use Atlassian's Cloud Calculator to estimate costs Enjoy a discounted price for upgrades from Server instances (restrictions apply) |
Initial free 7-day trial
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Billing can be manual or automatic
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| Data Center Term Licenses |
Annual term subscription per instance with expiration date.
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Activate Data Center evaluation license to start a 30-day free trial. |
Self-hosted on internal systems such as AWS or Azure.
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When selecting your licensing model, you should assess the number of users, operational needs, and administrative requirements to determine the most cost-effective deployment option for your organization. Especially for enterprise-wide adoption, you should consider the effort required for application setup, maintenance, user growth and customization, as well as potential downtime that might affect your business.
For example, if you are piloting discrete agile teams with Atlassian, choosing a Cloud deployment would be ideal, since it’s rather simple to get the system up and running. The software can quickly scale up or down, depending on your team size. However, if you require extensive customization or compliance requirements (i.e. FedRAMP), you may want to opt for a Data Center deployment. HIPAA compliance is now available on Atlassian Cloud.
It’s important to constantly evaluate your licenses and system scalability as your team grows. This requires a strategic approach to license management to ensure that you’re still using the most appropriate licensing model, your Atlassian tools and Marketplace apps are coordinated across teams, and your licensing tier is correctly sized for your business.
Your job doesn’t just stop when you purchase Atlassian software–the software is critical to keep your business running. In addition to establishing a governance strategy to ensure a unified deployment, you need to continuously evaluate licensing to avoid unnecessary costs.
“Sounds great! But why should I outsource Atlassian licensing to a Solution Partner?”
We’re glad you asked.
As a Platinum Solution Partner, Praecipio can help you evaluate the best licensing to fit your growth now and in the future, while simplifying the purchasing process and renewal plans, assessing user activity to determine the appropriate license tier for your organization, and more.
Here’s exactly how we can help:
If you’re new to Atlassian, you may feel overwhelmed by the sheer amount of deployment options. Our team of expert Atlassian admins will help you develop a clear roadmap for your tools, select the right solutions, and deploy with confidence.
Existing Atlassian customers will benefit from a thorough evaluation of your systems and requirements to identify potential cost savings, select the right user tier, and evaluate upgrade options.
Once Atlassian begins to scale across the organization, many businesses lose track of the various Atlassian tools and Marketplace apps used by their teams. This can be a costly problem, resulting in businesses paying for multiple licenses when one correctly-sized licensing tier would do. It can also cause governance issues with teams using different apps to accomplish the same function (e.g., time tracking).
This is where it really pays to work with an Atlassian Solution Partner. We’ll help evaluate your complete environment, identify opportunities to improve governance and save costs through unified license management, and help you avoid the organizational headache of building and driving a clear roadmap and policies for your business.
Every software deployment, including Marketplace apps, comes with a 12-month validation period. Keeping track of all these licenses can be a hassle. We offer co-terming to transition all your product interval renewals into a single order. You’ll be notified by our team 90 days before the expiration date to avoid any interruption to your service.
To help you get the most out of your Atlassian investment, we offer periodic assessments to determine if you need to upgrade to the next tier or downgrade your instance. We will also keep you on top of any security vulnerabilities, allowing you to leverage our full service from start to finish.
With Praecipio's Modern Service Management offering, you can rest assured that your Atlassian technology stack is always performing at its best, at any scale. We’ll help you manage everything from your native Atlassian software like Jira, Confluence or Bitbucket to your Marketplace Apps.
Contact us today to learn more about our support packages and how we can help you with all of your licensing needs.