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Wed, May 24, 2017 11:00 AM - 12:30 PM CDT

As the world of development gets more competitive and automated, Continuous Integration and Continuous Delivery become the one-two punch that gives industry leading companies the edge to be first to market- releasing daily with better developed, well-tested code. In this webinar, Christopher Pepe (Partner at Praecipio Consulting) and guest presenters, Puppet and Mumo Systems, dive into the tools and processes needed to streamline and automate CI, CD, and QA Testing in order to get your best product to market, faster.


Dallas Atlassian User Group
Sagiss in Irving, TX | June 15, 2017

Want to learn more about effectively leveraging JQL (JIRA Query Language) and CQL (Confluence Query Language) to accelerate your daily processes? Join us at this Dallas Atlassian User Group meeting for our special, hands-on JQL/ CQL Workshop and get tricks you and your team can start using now for immediate ROI. As official sponsors of the Dallas Atlassian User Group, we encourage anyone in the DFW area - whether you're currently using or Atlassian or considering making the switch - to attend.

Las Vegas, NV | June 4-9, 2017

Looking for the secrets to high-performing software teams? Come visit us at the Atlassian booth at Better Software Agile Dev West and see how the Atlassian tools, paired with our process expertise, optimized your software development lifecycle (SDLC) for higher quality throughput at a lower cost. Chat with our team about SDLC, DevOps, Project Management, and all your business and IT process needs!

Don't miss our speaking session-

Thursday, June 8th at 10 AM
Project Forecasting: Hazy Planning Clears Up with Portfolio for JIRA

by Amanda Babb, CSM & SPC4 - Principal 
This can't miss session will cover:

  • The State of PM - Challenges in aligning traditional PM with agile product teams
  • Accurate forecasting - Leveraging Portfolio for JIRA to align business goals across product releases
  • Reporting to decisions - Generating accurate data on which to make major business decisions

About Better Software Agile Dev West
Whether you’re new to the agile process and need to get up to speed quickly, or you’re experienced and ready to take your team or organization to the next level, the hands-on, in-depth workshops have you covered. Plus, all Agile Dev West is held in conjunction with Better Software West and DevOps West conferences, allowing you to choose from three distinct programs. 

Sagiss in Irving, TX | May 18, 2017

Join us and the Dallas area Atlassian users for an evening of networking and presentations. This meeting will feature a Post Summit Europe re-cap (for those who didn't make it all the way to Barcelona) and Atlassian Certification discussions, as well as sharing of best practices and lightning talks to aid you in your Atlassian endeavors. As official sponsors of the Dallas Atlassian User Group, we encourage anyone in the DFW area - whether you're currently using or Atlassian or considering making the switch - to attend.


Austin Convention Center | May 8-11, 2017

Get insight into the ground-breaking technologies and processes that help the world's leading programming and development teams stay on the bleeding edge of innovation. Visit our booth to see how Atlassian, with strategic integrations and our signature process consulting, gives you the tools and expertise you need to be the best at what you do.

OSCON brings the software engineering and developer community together to explore what's new and useful in open source languages, tools, and techniques. It's the best place to sharpen your skills and discover important trends, making you better at what you do and igniting your love of code.

Darryl K. Royal Stadium | May 4-5, 2017

Don't miss this event in the heart of Texas, where development and ops team members come together to learn about accelerating release cycles with higher quality and throughput through streamlined processes and key technologies. Be sure to stop by our booth, co-sponsored with our partners from xMatters, to get a demo of our industry-leading DevOps solution.

About DevOps Days Austin
DevOpsDays Austin is in its sixth year! Every year has been bigger than the last - more DevOps luminaries, great talks, fun attendees, and general awesomeness. 

San Francisco, CA | May 3-4, 2017

DocuSign business users and integration developers from around the world unite to learn more about the world leading esignature platform. Join us there where our own Steven Kling, Principal of Product Development, will be presenting on our DocuSign and Atlassian suite of Marketplace add-ons:

Uniting Tech Giants | DocuSign for Atlassian
Thursday, May 4th at 10 AM
Developer Track

About DocuSign Momentum
Discover better, smarter ways of working by using DocuSign for digital transactions. Find out how to elevate the customer experience. Learn from your peers and colleagues. Connect with DocuSign experts. 

Barcelona | May 2-3, 2017 

The biggest Atlassian event of the year is now coming to Europe- and so is our Praecipio Consulting team! Join us in Barcelona and stop by our booth (We're co-sponsoring with our partners, xMatters!) to chat about our Atlassian solutions around SDLC, IT Service Management, DevOps, Business Process, and more.

About Atlassian Summit Europe
Summit is Atlassian's annual user conference and biggest global event of the year. Teams from around the world come to be inspired, transform the way they work, and witness Atlassian's latest innovations first-hand.


Austin Convention Center | April 17-20, 2017

Ready to unleash all the possibilities of Docker with Atlassian? Come see us at Dockercon and chat with our experts about integrating Docker with Bitbucket and Bamboo for enhanced Continuous Deployment that delivers faster, higher quality releases. Just look for the Atlassian booth and you'll find us!

About Dockercon
DockerCon is the community and container industry conference for makers and operators of next generation distributed apps built with containers. The three-day conference provides talks by practitioners, hands-on labs, an expo hall of Docker ecosystem innovators and great opportunities to share your experiences with other virtual container enthusiasts. 


Wed, Apr 12, 2017 11:00 AM - 12:30 PM CDT

Today, every industry is using software to distinguish themselves in a competitive market. Agile and Git adoption has sky-rocketed, but they still don't prevent silos from forming between development and operations teams. While Agile & Git are necessary for DevOps, there's a lot more that enterprise teams can do to become more collaborative, efficient and innovative. Join us on this special, live webinar featuring guest presentation by Atlassian for a deep dive on DevOps - the Atlassian way.

Fix IT Faster

Wed, Mar 22, 2017 11:00 AM - 12:30 PM CDT

When incidents occur, the clock is ticking to resolve issues quickly. Incidents don't just impact users; your bottom line also takes a hit. Do you have the right tools, people, and processes in place to react (and fix it) fast? In this webinar, Jack Harding, Sr. Consultant at Praecipio Consulting and guest presenters, xMatters, BigPanda, and Riada present an end-to-end ITSM solution for effective Incident Management that leverages automation and integration for supreme efficiency.

Guest post by Lucidchart

As the first third-party app to integrate with Confluence, JIRA, and HipChat, Lucidchart allows you to add diagrams to each of these Atlassian tools in order to clarify your ideas and foster collaboration. The Lucidchart add-on will feel like a natural extension of your Atlassian apps. Using Lucidchart in conjunction with this powerful trio can improve the effectiveness of your team collaboration all the way from ideation to implementation.

Start your brainstorm in HipChat

How many times have you kicked off a project with a team brainstorm consisting of a stuffy conference room, a single whiteboard, and a designated scribe? And how many times have you failed to take a photo of that whiteboard and lost your entire brain dump to the eraser?  

Forget the whiteboard and the conference room. Start a brainstorming discussion within a HipChat room and use a Lucidchart diagram as your virtual whiteboard. By typing /lucidchart in the message bar of any HipChat group room, you can get your whole team collaborating visually. Every member of your team, regardless of physical location, can add ideas to the diagram in real time. Ideation is documented in an editable format for easy reference. 

Any time you need to resurface a particular diagram for further discussion, simply use the Lucidchart share button to post your document to a HipChat room to invite more real-time collaboration.  

Store your ideas in Confluence

Once you have all your ideas documented and organized in a mind map, flowchart, or other diagram, use the Lucidchart Confluence add-on to ensure safekeeping. Share your diagrams on a centralized platform that anyone at your company can access. Add your diagram to an existing Confluence page to clarify the ideas already there, or start a new page for your diagram and add necessary context—both help to ensure employees have the right information for streamlined project completion. 

Even if you make edits to your diagrams in Lucidchart, those changes will be updated in Confluence without you having to re-upload a single diagram. Confluence can become a centralized platform serving as a single source of truth as you begin to carry out ideas.

Take action in JIRA 

As you begin implementation, you can plan, track, and report on your projects within JIRA. Add Lucidchart diagrams to supplement complicated ideas with eye-opening visuals—make it easy to understand what action is needed. 

Attaching your diagram to a JIRA issue eliminates the hassle of emailing documents back and forth and trying to keep track of the most updated version. It’s the most efficient way to communicate with your team. 

Start using Lucidchart and the trio

Lucidchart and Atlassian can save any department time and money as they develop innovative solutions. Here are a few ways you can start using the combination of Lucidchart and Atlassian within your organization. 

  •  Product: Start with a Lucidchart document in HipChat to brainstorm product design with your team. Add the diagram to a Confluence page containing other crucial data that the whole team can reference. Once you start building the product, attach the diagram to the appropriate JIRA tasks to communicate work that needs to be done.
  •  Engineering: If you’re dealing with a project involving previously documented architecture, post the existing UML or network diagram back to HipChat for further discussion. Edit the document to reflect proposed changes and then embed it in a Confluence page or attach it to a JIRA issue to convey the underlying architecture.    
  •  Marketing: Create a flowchart in your marketing HipChat room to map out the different email campaigns currently running. This chart will help you identify areas where you need additional emails or where you need to cut or consolidate emails. Embed the diagram in Confluence so you can easily reference it as you make the proposed changes to your campaign flows. Then add it to JIRA to track the emails being adjusted.

Pairing Lucidchart with your favorite Atlassian workplace applications can improve the efficiency and communication of your team. Make visual thinking a key part of moving a project from the whiteboard stages to a finished product. Learn more about Lucidchart’s Atlassian integrationsIf you would like to use Lucidchart with your Atlassian tools, please contact our friends at Praecipio Consulting.


Wed, Mar 8, 2017 11:00 AM - 12:30 PM CST

What are the secrets to world-class IT Service Management? Join this special live webinar event featuring Atlassian's Paul Buffington (Principal Solutions Engineer) to learn the best practices and recommendations for supporting your customers- and your Support teams! Dive into JIRA Service Desk, StatusPage, HipChat, and more with Atlassian and Solutions Architect, Cindy Smith in this exclusive webinar.

By Kristopher Hall, Senior Consultant

In two recent studies*, 86% of IT organizations are concerned about delivering value to their organization and 80% of an IT department's budget is used in Keeping the Lights On (KTLO). As such, IT organizations are focusing more on the right ways to keep their applications happy and healthy. One of the most important decisions an IT organization can face is how to host their Atlassian applications. Depending on resources, experience, and budget, the best choice may not be obvious at first glance. There are pros and cons of each hosting method. The question to ask is where do you find the most value when considering each option? Maybe the IT organization is new (or the company is new) and is looking for a hosting option that will take little-to-nothing to spin up and maintain. In this case, Atlassian Cloud may be the perfect fit. But what if you have a large employee headcount and access to experienced IT resources and increased funding? Maybe it makes sense to host internally to maintain complete control or, for a more hands off approach, off-loading the maintenance and performance responsibilities to someone else. That's where Praecipio Consulting can assist by offering Cumulus, our Managed Hosting platform. As Atlassian Platinum Solution Partners, we take on the responsibility of maintaining your system and are on call for your Atlassian needs. Where do you find the most value in your particular case?

What is the best return on investment for hosting? The answer is: it depends.

1. What are the hosting methods and what are the pros and cons of each?

Atlassian Cloud


  • You let Atlassian manage your system as SaaS (Software as a Service).
  • No upfront hardware costs.


  • No access to database or operating system.
  • Some features that are present in Atlassian server products may not be available in Atlassian Cloud.

Internally Hosted (Server)


  • Full range-of-motion on the entire application and operating system. You are the admin.
  • Personally dive into the application and get to know its inner workings.


  • Whether you’re building on top of a virtualized or physical system, you’re going to run into hardware costs and the maintenance fees that hardware brings with it.
  • Time away from your team to keep that system up, running, and configuration changes when needed.
  • Performance tuning can be a daunting task.

Praecipio Consulting Managed Hosting


  • More customization than Atlassian Cloud allows.
  • Atlassian Platinum Solution Partners manage your instance and performance tune for you.


  • Some features will be present to Cloud first before they are released to Server.
  • No control over file or database structure.

2. What does it take to migrate to a different hosting method?

Each hosted method is little different to migrate to. If you’re migrating to cloud, it’s preferred to migrate via export (if it’s not a huge instance). If you’re migrating to a server you could migrate with the above method or you can take a backup of your database and move over your data (attachments, logos, etc) to the new server. Praecipio can help you out if you’re looking for a seamless transition.

3. What kind of database should I use?

Although you can use MSSQL or MySQL, it's PostgresSQL that Atlassian deems as its preferred database. PostgreSQL also allows for an easy move to datacenter Atlassian products as PostgreSQL is able to be turned into a database cluster, a functionality that MySQL is not capable of. You can make a MSSQL cluster too, but it comes with high licensing costs.

4. What is the trickiest migration Praecipio Consulting has taken on? What made it tricky?

We had a client that needed to migrate various applications. During this migration they needed to conform to a new username and email standard associated with the parent company. What made this tricky was you couldn't manually change this easily since there were thousands of users; you'd waste a lot of man hours and downtime making a change like that. The change had to be automated to modify each user in each application with various different places in the databases being updated with the new user values. This was to ensure that you kept all the users historical data intact and the user could come back into work after the migration, use his new account to log in like nothing happened.

5. What is the cloud user license limit?

Atlassian Cloud's user limit is 2000 for licenses. If you have a 2000 plus user count your options could be multiple Atlassian Cloud accounts or the Atlassian Server products that you'd manage internally or through managed hosting.

6. What is the storage limitation on cloud?

Atlassian Cloud has another limitation that you should be aware of. Cloud has a storage limitation. If you have a user count below 500 users you're looking at a overall storage limit (across all applications on your account) of 25GB. If you're over the 500 user count, you've expanded that limit to 100GB.

7. Between JIRA and Confluence, which is more difficult to migrate from Server to Cloud? 

When performing a straight migration, JIRA and Confluence are just about on equal footing on complexity to move to Cloud. Now, if you are merging two applications, that is a different story. JIRA is a lot more complex to merge than Confluence due to the amount of variables that JIRA has to have in place, like workflows, issue types, fields, notifications, etc. The list is long and you have to make sure the structure is there before you can merge your data. Additionally, merging data must be done from server to server. So if your end goal is to be in the Cloud, you have to merge all your instances to a single server and migrate that up to the Cloud.

8. Why should I consider Data Center if I don't have a performance problem?

One of the main reasons to consider Data Center is uptime. Data Center has multiple application nodes that you connect to through a proxy. If a node goes down due to a hardware issue, guess what? The proxy connects you to the next available node so that you don't even realize there has been an outage. To take complete advantage of the high availability perks of Data Center, you would also incorporate a database cluster. The same rule as before comes into play. If you lose a database server in the cluster, you're still up and running. You could even lose database servers and applications nodes at the same time and still have your environment up and all users working. Granted, there are at least one application node and database node up at the same time.

9. When doing a migration or merge - do you recommend having a staging environment to cutover from (as opposed to going straight from production to production)?

Usually it's not that necessary to have a staging environment to cutover from. Actually it's preferred to do the entire migration while the current production instance is off so that no one can update it to avoid anything becoming out of sync. What should be done is preform the entire migration/merge in a test environment and list out the steps that a needed to perform that migration. As long as any extensive configuration changes are not being made those steps are going to pan out the same no matter what data is actually included into the application.

10. How difficult is it to change the OS? For example, Windows to Linux?

Surprisingly, it is not as difficult as you might think. Most of the time it acts as any other migration. The thing that will usually cause problems is if you have something tied into you Atlassian application that is dependent on Windows or Linux to run correctly, a plugin for instance. The application itself can be installed and the data moved over without much of a headache. 

Want to see more on Atlassian hosting and deployment options? Check out our webinars:

Ready to make a decision about your Atlassian hosting? Get the conversation started with our team of experts and begin experiencing your greatest hosting ROI!

*Source: HDI, “Service Management, Not Just for IT Anymore”, 2014
*Source: Gartner, “Eight of Ten Dollars Enterprises Spend on IT is “Dead Money”, 2015

Legacy IT Service Management (ITSM) tools leave many IT organizations dissatisfied and frustrated. Older solutions are just too expensive, not easy to use, and leave teams trapped in silos. 

What if there was another path for your IT teams to adopt lean service management?

Join us at our event where we will address the challenges of legacy IT and how the Atlassian approach to ITSM easily adapts to the needs of your IT team. 

Learn about:

  • Incident management
  • Service request management
  • Change management
  • Knowledge management
  • Scaling with Data Center

Special Guest Presentation by: Riada (makers of Insight)

Admission is free and includes event attendance, dinner, and drinks. Bring your whole team and enjoy expert tips along with giveaways, Q&A, and networking.


Wednesday, March 22, 2017 from 6:00 PM to 8:00 PM (PDT) 



WeWork Civic Center - 1161 Mission Street, San Francisco, CA 94103