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While organization change is a constant for continuous improvement, you need the right tools and processes to guarantee success. In this webinar, Consultant, Sam Besozzi demonstrates how JIRA Service Desk maximizes your ITSM processes to allow you to do your best business, faster. 

FEATURING SPECIAL GUEST: Paul Buffington, JIRA Service Desk Principal Product Marketing Manager at Atlassian

 

 

 

 

 


For Immediate Release

Austin, TX

2/11/2016

Increasing expert staff to meet growing demands on their business, Praecipio Consulting hires Steven Kling as Principal of Development Operations. With an extensive background in business technology and development, Kling's leadership signifies Praecipio Consulting's increasing presence in the Atlassian ecosystem. "Steven Kling was a strategic hire for us," shares Praecipio Consulting partner Christopher Pepe (creator of Praecipio Consulting's existing Atlassian Marketplace offering, Secure Content). "We've stacked our dev team with the best and brightest folks to get our products to the marketplace, and Kling's vision and oversight will drive this to great success."

In his first month at Praecipio Consulting, Kling and his team are already cranking out code for the company's largest marketplace release yet. "The flexibility of the Atlassian stack allows for customization and increased functionality for all teams," notes Kling. "We've determined a significant need and are working to offer a marketplace solution this spring for Confluence, JIRA, and HipChat." While the details of the current development project are under wraps at the moment, Kling is slated to debut the add-ons at several major, upcoming technology conferences this year. 

Prior to joining Praecipio Consulting, Kling held multiple high-level positions in various technology-centric companies and consulting firms (including his most recent role as Senior Staff Engineer at HomeAway), giving him both "big picture" strategizing abilities as well as focused, operational expertise. In addition to his technical background, Kling is also a decorated combat veteran. "Leadership carries across all industries." states Kling. "I've had the privilege of cultivating my leadership skills in both the public and private sector, and relish the challenge of applying them to create a world-class Atlassian add-on development team." 

With major marketplace releases already in development, and others in planning, Steven Kling expands Praecipio Consulting's portfolio of offerings for an even greater role in the Atlassian ecosystem. "We've had a reputation for years as a top Atlassian Platinum Enterprise Expert," says Pepe. "But now [with the addition of Kling], our name will be associated with increasingly innovative and highly-functional marketplace add-ons as well."

About Praecipio Consulting

Praecipio Consulting is an IT and business process consulting company focused on the Atlassian product suite, offering services, product licensing, training, managed services and managed hosting, and custom development across the entire Atlassian product suite. Specializing in IT processes, best practices and frameworks including ITIL and various ALM models, Praecipio Consulting provides first-class services to clients of all industries and sizes for superior, consistently delivered solutions.

For more information, contact Praecipio Consulting

5918 W. Courtyard Dr. Suite 450
Austin, TX 78730

praecipio.com

contact@praecipio.com

For Immediate Release

Austin, TX

1/21/2016

Michael Kuhl joins Praecipio Consulting as Principal of Sales, bringing business process knowledge and years of Atlassian experience to the Atlassian Platinum Enterprise Expert company. After 4 years at HomeAway where he championed the use of Confluence, JIRA, and HipChat across the enterprise, Michael Kuhl looks forward to being a strong advocate for the Atlassian suite for the Praecipio Consulting clientele. "Praecipio Consulting is a recognized leader amongst a strong group of Atlassian Experts globally. That leadership is a significant contributor to Atlassian's products remarkable growth with teams from startups to the enterprise."

Joining other Praecipio Consulting principals, Amanda Babb (Principal of Delivery), Bryan Robison (Principal of Technical Delivery), Kuhl serves to grow the strategy and processes of the sales team. When asked what Kuhl brings to the Praecipio Consulting team, Christian Lane, Founder and Managing Partner for Business Development, comments, "Michael's technical knowledge of the Atlassian stack makes him a great resource for our sales team. He's used these products to effect change inside a major enterprise organization and knows how to find solutions to meet any team's need."

With industry notoriety from his legacy at HomeAway, his thought leadership, and as "The Wallboard Guy" from ShipIt Live at Atlassian's 2015 Summit global gathering, Kuhl's Atlassian pedigree stands to increase the presence of Praecipio Consulting in the Experts space. "I've found it both personally and professionally fulfilling to help teams and teammates rise to new levels of productivity and execution using Atlassians tools. I'm so excited to join Praecipio Consulting in helping teams of all sizes across a great breadth of industries work smarter, better, faster, and stronger with Atlassian tools."

 

About Praecipio Consulting

Praecipio Consulting is an IT and business process consulting company focused on the Atlassian product suite, offering servicesproduct licensing, training, managed services and managed hosting, and custom development across the entire Atlassian product suite. Specializing in IT processes, best practices and frameworks including ITIL (Information Technology Infrastructure Library) and various ALM (Application Lifecycle Management) models, Praecipio Consulting provides first-class services to clients of all industries and sizes for superior, consistently delivered solutions.

For more information, contact Praecipio Consulting

5918 W. Courtyard Dr. Suite 450
Austin, TX 78730

praecipio.com

contact@praecipio.com

JIRA Service Desk is so much more than "just a service desk!" In this webinar, Principal Consultant, Amanda Babb, shows you how teams across your entire organization benefit from the robust functionality of JIRA Service Desk. No matter if you're in IT, development, or sales & marketing, JIRA Service Desk helps you do better work, faster.