Atlassian Training

“Praecipio Consulting’s JIRA training sessions were very informative. They did a lot to close our knowledge gaps. We have nothing but positive feedback and thank you’s.”

-L. Fobel, NASA


Praecipio Consulting provided NASA with Custom JIRA plug-in development training and continues to provide JIRA and Confluence consultation.

JIRA Fundamentals

The JIRA Fundamentals training course provides the ideal jumpstart for your team to use JIRA more effectively. The material covers all features of the product from an end-user's perspective, and provides a solid foundation for users with all levels of experience, since it explains the most effective ways to use JIRA and some handy tips for getting the most value out of the software. Attendees from this session will become proficient with creating issues, using the workflow, assigning issues to other users, attachments, bulk operations, linking issues, searching for issues, saving searches for later use and setting up a personal dashboard.

Agenda:

  • Product introduction
  • Applications, uses and examples
  • JIRA core concepts
  • Issue creation
  • Workflow walkthrough
  • Project setup
  • Components and versions
  • Tracking issues
  • Filters and subscriptions
  • Using JIRA effectively
  • Setting up dashboards
  • JIRA extensions
  • Discussion with instructor

JIRA Administrators

The JIRA Administrators training course covers the tasks and best practices that every JIRA administrator should know when setting up and maintaining their JIRA instance. Attendees from this session will become proficient with user management techniques, project roles, time tracking, mail servers, daily maintenance, security, plugins and upgrading JIRA.

Agenda:

  • Product review and basic concepts
  • Advanced user and group management
  • Working with project roles
  • Security model
  • Types of administrators
  • Issue level security
  • Issue type schemes
  • Email integration with JIRA
  • Managing your installation and upgrading JIRA
  • General administration (links, attachments, etc)
  • Enhancing the user experience
  • JIRA extensions
  • Discussion with instructor

JIRA Workflows

The JIRA Workflows training course covers all administrative features of JIRA related to customisation of the workflow and data capture. Attendees from this session will become proficient with creation of custom fields, new issue types, workflow statuses, transitions, post functions, field configurations, mandatory fields, hidden fields, workflow schemes and applying a JIRA workflow to an existing business process.

Agenda:

  • Basic workflow concepts
  • Example workflows in real life
  • JIRA default workflow
  • Issue resolution
  • Capturing and presenting your Data
  • Custom fields
  • Mandatory fields
  • Common workflow configuration mistakes
  • Configuring workflows
  • Transitions, conditions and post functions
  • Step by step workflow configuration example
  • JIRA extensions
  • Discussion with instructor

Confluence Fundamentals

The Confluence Fundamentals training course is a comprehensive view of the Confluence features from an end-user's perspective. The material provides a solid foundation for users with all levels of experience, and explains how to become a more active contributor in your enterprise wiki. Attendees from this session will become proficient with editing pages in wiki markup and rich text, embedding images, using macros, labels, templates, tiny links, searching for content, daily email reports and using page restrictions. It's also an ideal refresher for anyone already familiar with the wiki concept.

Agenda:

  • Applications, uses and examples
  • Confluence core concepts
  • Creating content in Confluence
  • Wiki markup and rich text editor
  • Page restrictions
  • Space and page management
  • Using Confluence effectively
  • Tracking information
  • Email notifications
  • Customising the look and feel
  • Confluence extensions
  • Discussion with instructor

Confluence Administrators

The Confluence Administrators training course covers the tasks and best practices that all Confluence administrators should know when setting up their enterprise wiki. Attendees from this session will become proficient with user management techniques, security configuration, anonymous access, user macros, shortcut links, themes, templates, cache performance, plugins and upgrading Confluence.

Agenda:

  • Product review and basic concepts
  • User management
  • Security model
  • Types of administrators
  • General administration (attachments, etc)
  • Advanced look and feel
  • Configuring templates
  • Plugin installation and configuration
  • Backups
  • Managing your installation and upgrading Confluence
  • Improving cache performance
  • Confluence extensions
  • Discussion with instructor