Capabilities

Licensing and Professional Services

We are an official Atlassian Partner which means we sell Atlassian software and customize it to meet your unique needs. We're also the founders of the Texas Atlassian User Groups (AUGs) with AUGs in Austin, Dallas, Houston and San Antonio.

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Training

JIRA Fundamentals (3 hours)
Learn the key tasks in JIRA, including issue creation, tracking, operations, workflow steps, filters, subscriptions and dashboards.

JIRA Administrators (3 hours)
Construct, configure, apply and modify JIRA schemes, learn about security, advanced dashboards and extensions.

JIRA Workflows (3 hours)
Learn to create custom fields, screens and workflow configurations to implement your business processes.

JIRA Plug-in Development (3 hours)
Customize and integrate JIRA with other systems. Learn to develop plug-ins to extend JIRA.

Confluence Fundamentals (3 hours)
Learn the key tasks including editing pages in wiki markup and rich text, embedding images, using macros, labels, templates, tiny links, searching for content, daily email reports and using page restrictions.

Confluence Administrators (3 hours)
Become proficient with Confluence user management techniques, security configuration, anonymous access, user macros, shortcut links, themes, templates, cache performance, plugins and upgrading Confluence

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We leverage technology to help businesses of all sizes do more with less — promoting sustainability by reducing process-generated waste. The profit's in the process; businesses make and lose money based on their ability to execute and add value. We apply our knowledge, experience, tools, and techniques to define, measure, and improve business processes. We specialize in:

• Process Design
• Process Value Analysis
• Process Improvement
• Process Automation

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Predictability, availability, reliability. Reduced meantime to recovery. Increased meantime between failures. Decreased number of incidents.

Since businesses run on the shoulders of their IT systems, IT reliability is critical - at the cloud-level or on the ground. Our ITIL-based solutions make ITSM nimble and efficient - reducing costs associated with IT service delivery while maximizing the value delivered to internal and external customers.

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With browser-based collaborative workspaces such as Microsoft's SharePoint, Atlassian's JIRA and Confluence, and others, users separated by cube walls, miles, or departmental lines can accomplish any project or set of day-to-day processes — regardless of industry. We equip our clients with process-driven collaborative workspaces and the knowledge to use them to benefit their businesses - backing their day-to-day operations with award-winning, cloud-friendly platforms.

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We develop innovative software to ensure our clients' specific business needs are met. We leverage expertise in a vast host of technologies and programming languages to develop custom-made software foundations that meet our clients' unique business needs and improve their operations, eliminating waste. A software that's well-built, well-integrated, and supported with forward-thinking will yield the highest long-term ROI.

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We use our discipline of planning, organizing, and resource allocation to bring about the successful completion of our clients' projects. Our expertise helps clients accomplish their specific objectives, ensuring project dollars invested yield the expected returns.

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Our skills and leverage of best practices help businesses acquire a better understanding of their commercial contexts. Well-defined processes identify data points worth capturing. When captured, these data points paired with the appropriate use of technology yield valuable decision-making information.

In IT, less is more. Consolidating datacenters can lead to less complication and clearer information flow. We develop instantly profitable hardware and software solutions for our clients through intimate collaboration.

We offer our clients management and intelligent oversight as a strategic method for improved and efficient operations. We specialize in helping our clients navigate through complicated projects and transitional phases.

As the industry moves toward cloud computing, the need for IT to be well-aligned with business strategy becomes more critical. Our team has the knowledge and experience to help enterprises implement cloud services without damaging the integrity of ITIL and ITSM - achieving flexibility and lower costs while preserving what's delivered to end users.

For our clients' benefit, we host and manage Atlassian solutions, Sharepoint/Microsoft Exchange and are an Asigra Cloud Backup service provider.